Operational Guidelines
Platform
Usage Policy
NexusTrack is designed for high-throughput logistics intelligence. To maintain peak performance for all users, we enforce the following usage standards.
API Rate Limits
Standard API access is limited to 1,000 requests per minute. Enterprise accounts feature custom bursting capabilities defined in their respective SLAs.
Live Fair-Usage Monitoring
Automated Access
Unauthorized scraping or automated harvesting of tracking data is strictly prohibited. All automated access must use an official API key with valid auth headers.
Security Handshake Required
Data Ethics
We never cache sensitive PII data beyond the legal necessity for tracking fulfillment.
Our algorithms are regularly audited for bias and accuracy in ETA predictions.
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Uptime Integrity